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Returns Policy.

For Barnes & Mullins trade customers and Authorised Peavey Service Centres:

  • In the event of any query or return request, please contact the Barnes & Mullins customer service desk on 01691 668327


For public users / non-trade customers:

  • You are covered by the current consumer rights law and the distance selling regulations.
  • Please use the return form, found in your account dashboard, to inform us of any returns request or query that you have.
  • We would expect any item which is to be returned to be returned in the state in which it was initially supplied.
  • It is your responsibility to ensure that you have ordered the correct part, and that you have the necessary expertise and sufficient specialised tooling to complete the repair or upgrade.
    In case of any doubt, please ask for advice from us directly, or from a Peavey Service Centre. 
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